Privacy Policy

How we collect, use, and protect your information

Last updated: January 2025

1. Introduction

Rhema Support Services ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Name, email address, telephone number, company name, and other contact details you provide when submitting enquiries or quote requests.
  • Employment Information: CV, work history, qualifications, and references if you apply for positions through our platform.
  • Technical Data: IP address, browser type, operating system, and browsing behaviour collected automatically when you visit our website.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide quotes for our services
  • Process job applications and match candidates with suitable positions
  • Communicate with you about our services, updates, and promotions
  • Improve our website and services based on user feedback
  • Comply with legal obligations and protect our rights

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with trusted third parties who assist us in operating our business, such as IT service providers and payment processors. We may also disclose information when required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Client and candidate data is typically retained for up to 6 years after our last interaction.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Rhema Support Services

Olympic House, 28-42 Clements Road, Ilford IG1 1BA

Email: office@rhemasupport.co.uk

Phone: 0208 226 0020